Refund policy

 

EXCHANGE

  • We only accept an unworn, unwashed returned product with original tags within 15 days of purchase.
  • We offer an exchange for the wrong sizes delivered from our end. We also offer an exchange if the customer does not fit their ordered sizes. In this case, the customer will have to pay 50% of the product's price for the new item and return the previous to the rider.

RETURN

  • Please return goods if the products are found damaged or defective at the time of delivery only.
  • The customer needs to return the product via traceable delivery .i.e courier or registered post at his own expense to our provided address. Delivery charges are non-refundable.
  • We only accept any unworn or unwashed product with original tags within 07 days of purchase for a return.

If you have any questions about returning an item, please get in touch with us our Customer Service Team at 0340-8886462, 10:00 am - 5:00 pm, Monday through Saturday, or email us at mendeezofficial@gmail.com

REFUND

We make our products with complete care. If you received a damaged/defective/ Incorrect order then, you can always return it and we will issue you a 100% store credit for the purchase price of your order (shipping and discounts aren’t included in this).

Please note that we don’t issue cash refunds for returns. Customers returning items will be issued refunds in the form of store credit. Shipping costs are non-refundable in any form.