Refund policy
Exchanges:
We accept exchanges for unworn, unwashed items with original tags within 7 days of purchase. If you received the wrong size from us, we will exchange it at no extra cost. If you need a different size, you’ll need to pay 50% of the product's price for the new item and return the original item to the rider.
Returns:
For damaged or defective products received at delivery, please return them using a traceable delivery method (e.g., courier or registered post) at your own expense. Delivery charges are non-refundable. Returns are only accepted for unworn, unwashed items with original tags within 7 days of purchase.
Refunds:
Unfortunately, we don't offer any refunds. However, In the case where we won't be able to offer an exchange or any solution we may offer a refund.
For questions, contact our Customer Service Team at 0340 8886462 (9:00 am - 6:00 pm, Monday till Saturday) or email us at info@mendeez.com