Mendeez Gift Box (SMALL)
Return Policy:
Returns are only accepted for unworn, unwashed items with original tags within 7 days of purchase. Any sale item or item purchased as part of an offer is not eligible for return, and we do not accept returns for change of mind.
For damaged or defective products received at delivery, please return them using a traceable delivery method (e.g., courier or registered post) at your own expense. Delivery charges are non-refundable.
Exchange Policy:
We accept exchanges of products within 7 days of purchase with the original sales receipt if the product is defective or of an incorrect size. Articles must be unworn, unaltered, and tagged. Undergarments, fragrances, and promotional merchandise are non-exchangeable.
Flat shipping fee of Rs. 200 on orders below Rs. 2500
Free shipping on orders above Rs. 2499
Orders are typically delivered within 1-7 business days. Delivery times vary by location.
FAQs
Is the color shown on the website accurate?
Actual colors may vary. Although we try extremely hard to ensure that our photos are as lifelike as possible, there may be a slight difference due to the device screens.
Can I cancel my order?
Orders cannot be canceled once we have verified an order with you and it has been processed and dispatched.
How will I know that you have received my order?
After successfully placing your order, you will see your order number on the screen, and you will receive an email at the email address provided.
What is the delivery time?
- Karachi: 1-2 working days
- Main Cities: 3-5 working days
- Slum Areas: 5-7 working days
How should I choose my size?
If you’re not quite sure which size is right for you, we have size charts available for products on our website for your assistance.
